The Future of Background Investigation Software Is Here
Guardian’s award-winning technology was designed specifically for your background unit, providing unparalleled automation, convenience, consistency and speed.
A Simple 3-Step Process
TRIAGE
CENTER
Pre-Screen
Easily collect applicant PHQ questions and determine if a full investigation should be conducted. Potential issues are automatically flagged!
INVESTIGATION
CENTER
Conduct Investigation
Collect answers from references, conduct record checks, and store all data in a secure digital folder that can be accessed anywhere.
APPROVAL
CENTER
Get Final Approval
Send an auto-generated final report up the chain-of-command to gain the necessary sign-offs to make a final hiring decision.
Start By Adding
Your Applicant
Simply enter your applicant’s email into the Guardian platform (individually or via bulk import), and Guardian will help you do the rest.
Applicants Are Instructed To:
-
Create a Guardian account
Every applicant will have a single Guardian account, verified by their social security number.
-
Complete a Personal History Questionnaire (PHQ)
Accessible online via their secure Guardian account.
-
Complete / upload your documents
Documents may be added for specific job positions.
-
Complete custom forms you created
Build as many online questionnaires as you like for specific job positions.
Guardian Work Centers
Certified PHQ answers and uploaded documents are accessible to your investigators through the Guardian work centers.
Triage Center
Quickly assess your applicant to determine if an investigation should be conducted.
- View PHQ answers with change history
- Auto-generated Concerns Report
- Review completed documents & forms
- DQ, withdraw, or move to Investigation
Investigation Center
Conduct an in-depth investigation using tools to automate and manage investigation assets.
- Simplify repetitive tasks
- Store and retrieve documents
- Build and use templates
- Checklist of areas completed
- Online forms for references
- Agency reports
Approvals Center
- Auto-generates final report
- Customize chain-of-command sign-offs
- Re-open investigation any time
- Log & access all approval attempts
Enhance the Vetting Process with Technology
Guardian’s time-saving tools were developed specifically to mimic and enhance your existing investigation process. Leveraging technology provides new ways to interact with available information never before possible.
Concerns Report
Access a report that is automatically generated based on PHQ answers to flag areas of potential concern, such as reported drug use or criminal activity.
NAIC
The National Applicant Information Center stores information about which agencies in Guardian Alliance your applicant has applied to and the PHQ answers they provided, removed, or changed.
Social Media
Advanced machine learning analyzes an applicant’s public social media presence for indicators of problematic behaviors and delivers insights to help better evaluate suitability.
Credit Checks
Save time by requesting and receiving complete credit report that is automatically added to your investigation.
Feature Highlights
Click a feature set below to learn more about it.
Licensed private investigation firms run the same platform: see our background check software for private investigators.
Investigation Automation
Working hand-in-hand with experienced background investigators across the nation, our software solution removes the administrative burden of the investigation, allowing background investigators to focus on their applicant’s suitability to represent their department.
Online Application
Applicant answers online questions while the software organizes the data.
Investigative Checklist
Conveniently track completed areas of each investigation so nothing is missed.
Document Management
Store investigation related documents digitally within applicants electronic file.
Final Report Generation
Use template libraries and editors to easily generate online final reports.
Employer, Relative, Reference Checklist
Email multiple custom online forms for reference checks with a single click.
Local Record Check
Easily send digital faxes to agencies where applicant has spent significant time.
Background Unit Management
Guardian developed features to allow for easy management of background unit personnel, applicants assigned to background investigators, monitoring investigation progress, and more.
Monitor Progress
Monitor the progress of any investigation in real time as performed by any user.
Investigator Assignment
Assign applicants to investigators and view background completion progress.
Personnel Management
Add or remove investigators, supervisors, or staff users as needed.
Approval Ladder
Configure and utilize custom chain-of-command sign-offs to finalize applicants.
Custom Forms & Documentation
Create your own online forms and manage a centralized document library.
Intelligent Agency Reports
Real-time data such as total active investigations and demographic reports.
National Applicant Information Center
For the first time ever, a centralized data center stores an applicant’s job-seeking activity – such as agencies they’ve applied to, and gives investigators access to a complete record of all applicant answers provided to any agency in the Guardian Alliance.
Application Activity
View when and where the applicant has previously applied.
View Supplied Answer
View answers the applicant gave to other agencies when they applied.
Track Changes
See what answers applicants changed for any agency.
View Removed Answers
See references, employers, etc. the applicant removed before applying.
Change Report History
Change reports detail the history of all PHQ changes regardless of agency applied to.
Update Investigation
Easily incorporate new data or changed answers into the investigation.
Social Media Activity
Machine learning and natural language processing analyzes an applicant’s public online and social media presence for indicators of problematic behaviors and delivers insights to help better evaluate suitability.
Search Image & Text
Automatically search images and textual posts for specific keywords.
Tech + People
A careful blend of technology and people to ensure accuracy of report findings.
Machine Learning
Machine learning and AI can spot thousands of job-relevant behaviors.
Global Languages
Built to read image and text in any non-Asian character based language.
24 Hour Turnaround
Guaranteed reports in 24 hours, with an average turnaround of 3-4 hours.
Accurate Reports
Quickly view concerns in online reports that are 99.98% accurate (FCRA & EEOC compliant).
Secure & Compliant
Guardian utilizes the advanced security protection offered by Amazon Web Services (AWS) GovCloud while complying with the FBI’s Criminal Justice Information Services (CJIS) standard.
AWS GovCloud
Hosted and secured on Amazon Web Services (AWS GovCloud US).
CJIS Compliant
Guardian complies with the FBI CJIS Security Policy.
No IT Requirements
No setup fee. Nothing to install. No equipment to purchase.
Only Pay For What You Use
Guardian offers flexible billing models for ALL agencies, large or small, to enhance the hiring process within the Law Enforcement community.
Triage
Free
Screening
The Triage Center is complimentary for all agencies. Screen as many applicants as you want. Once complete, send them to the archive or forward to an investigation.
Investigation
On-Demand
Charge
Only pay for investigations you actually conduct. No need to plan out the year in advance - simply use what you need for the month and that's all you're billed for.
Approval
Included With Investigation
Utilizing the chain-of-command sign-off system is included for any agencies who have purchased an Investigation.
More On-Demand Options
Social Media Screen
-- On-Demand Charge --
Initiate a social media check / report at any time during the investigation. This incurs a separate charge from the actual investigation - you are only billed for the social media checks you actually conduct.
Credit Check
-- On-Demand Charge --
Utilize the convenience of running your applicant credit checks from directly within Guardian. You'll only be charged a fee for those credit checks you ran at the end of the month.
Secure & Compliant
Guardian utilizes the advanced security protection offered by Amazon Web Services (AWS) GovCloud while complying with the FBI’s Criminal Justice Information Services (CJIS) standard.
AWS
GovCloud
Hosted and secured on Amazon Web Services (AWS GovCloud US).
CJIS
Compliant
Complies with the FBI CJIS security policy.
No IT
Requirements
Nothing to Install. No equipment to purchase.
The Smarter
Investigation Choice
Ready to make your hiring process a whole lot easier? Check out our online demo by clicking the button below.
START ONLINE DEMO