Most agencies spend a significant amount of time emailing, faxing and managing physical documents during the hiring process.

Sergeant Michael Lewis is the supervisor for the Recruitment and Training Unit and has a realistic understanding of how time-consuming it is to screen and process applicants for vacant roles.

“Our area of responsibility is geographically challenging. With over 8,000 square miles to cover, our administrative staff is situated to allow for a proper span of control over the representatives of the agency.” Lewis said, “With traditional paper files, it is time-consuming and tedious to send paper files to each responsible staff member, there is just no way to get it done in a timely manner.”

Guardian allows for files to be electronically sent to the responsible administrative staff through a workflow system. This has improved the process and reduced the amount of time necessary to gain a hiring recommendation. Lewis adds, “In this competitive market, we knew we needed to do something better, we often compete with local agencies to search for the best-qualified applicant and often they apply at more than one agency, so we knew we needed to find a way to conduct thorough backgrounds using updated methods that remained aligned with technology and traditional methods we knew to be successful.”